Terms of Service
In short: your organization owns its records, you can take them with you at any time, and Koana keeps them safe and available across officer changes. Please use it lawfully and respectfully.
1. The service
Koana Works (“Koana”) provides app.koanaworks.com to help clubs, societies, non-profits and similar organizations keep their members, meetings, minutes, plans, projects, funds and documents. Koana is in early release and features may change.
2. Accounts
- You sign in with your email or Google account and are responsible for keeping access to it secure. We recommend turning on two-step sign-in.
- Only someone authorized by an organization may set it up on Koana. We recommend using the organization's official email so the account can pass from officer to officer.
- If officers dispute who controls an organization's account, we may pause changes until the organization confirms who is in charge.
3. Your organization's records
- Your organization owns everything it puts into Koana. We store and process it only to run the service, on your organization's instructions.
- You can export your records at any time. If you stop using Koana, we keep your records for a limited period so you can download them, then delete them.
- Your organization is responsible for having members' agreement before adding their personal details, and for telling members what it keeps and why. See our Privacy Policy.
4. Acceptable use
Don't upload unlawful content, harass anyone, try to access other organizations' records, disrupt the service, or sell or share members' details with others.
5. Money features
The dues, ledger, budget and report tools help you keep records. They are not audited accounts, banking, payment processing, or tax or legal advice.
6. Independence
Koana is independent. It is not part of, or endorsed by, any national or international body your organization belongs to.
7. Fees
Koana is currently offered without charge during early release. We will give notice before introducing or changing any fees.
8. Availability and liability
We work hard to keep Koana available and your records safe, but the service is provided “as is” during early release, without guarantees. Keep your own export of anything critical. To the extent the law allows, Koana is not liable for indirect losses or for losses caused by events beyond our reasonable control.
9. Ending the agreement
Your organization can stop using Koana at any time. We may suspend accounts that break these terms. Either way, your organization keeps the right to export its records.
10. Changes
We will post changes here and tell organizations before important changes take effect.
11. Law
These terms are governed by the laws of Guyana.
Contact
General: contact@koanaworks.com · Help: support@koanaworks.com · Security: security@koanaworks.com